Terms & Conditions

Thank you for choosing Sticho. These Terms and Conditions (“Terms”) govern your use of our website [www.sticho.com] (the “Site”) and the services we provide. By accessing the Site or using our services, you agree to comply with and be bound by these Terms. Please read these Terms carefully before using our services.

1. Use of the Site

  • You must be at least 18 years old to use our services or make a purchase on our Site.
  • You are responsible for maintaining the confidentiality of your account information and password.
  • You agree not to use the Site for any illegal or unauthorized purpose.

2. Products and Services

  • We offer custom-tailored products based on the measurements and specifications provided by you.
  • Product images on the Site are for illustrative purposes and may not accurately represent the final product.
  • We reserve the right to modify, discontinue, or update products and services without prior notice.

3. Ordering and Payment

  • Orders are subject to availability and acceptance by us.
  • Prices are listed in Indian Rupees (INR) and may be subject to change without notice.
  • You agree to provide accurate and complete payment and shipping information.

4. Return and Refund Policy

  • Our Return and Refund Policy governs the process for returning defective products. Please refer to the policy for details.

5. Privacy Policy

  • Your use of our services is also governed by our Privacy Policy. Please review the policy to understand how we collect, use, and safeguard your personal information.

6. Intellectual Property

  • The content on our Site, including images, text, logos, and designs, is protected by copyright and other intellectual property laws. You may not use or reproduce our content without our prior written consent.

7. Limitation of Liability

  • We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or our services.
  • We do not guarantee the accuracy, completeness, or reliability of the content on the Site.

8. Indemnification

  • You agree to indemnify and hold us harmless from any claims, losses, liabilities, and expenses arising from your use of the Site or services.

9. Governing Law and Disputes

  • These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Faridabad, Haryana.

10. Changes to Terms

  • We reserve the right to update or modify these Terms at any time. The “Effective Date” at the top indicates the latest revision date.

11. Contact Us

  • If you have any questions or concerns about these Terms, please contact us at [customer support email or phone number].

By using our Site and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.