Privacy Policy

Thank you for choosing Sticho (“we,” “our,” or “us”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [www.sticho.com] (the “Site”) or use our tailoring services. By accessing our Site or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Measurement Data: Measurements, preferences, and specifications related to tailoring services.
  • Payment Information: Credit/debit card details, billing address, and other payment-related details.
  • Usage Information: Browsing activity, IP address, device type, browser information, and cookies.
  • Communication Information: Correspondence, inquiries, and customer support interactions.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Providing Tailoring Services: Fulfilling your tailoring orders, processing payments, and delivering products.
  • Personalization: Tailoring our services to your preferences and improving your shopping experience.
  • Communication: Sending order confirmations, updates, and responding to your inquiries.
  • Marketing: Sending promotional materials, newsletters, and special offers (with your consent where required).
  • Analytics: Analyzing usage patterns, trends, and improving our Site’s performance.
  • Legal Compliance: Complying with legal obligations and resolving disputes.

3. How We Share Your Information

We may share your personal information with third parties in the following ways:

  • Service Providers: Sharing information with third-party vendors who assist in operating our Site and providing services.
  • Business Transfers: Sharing information in connection with a business merger, acquisition, or sale.
  • Legal Requirements: Disclosing information to comply with legal obligations or protect our rights.
  • Consent: Sharing information with your consent for specific purposes.

4. Your Choices

  • You can manage your communication preferences by unsubscribing from marketing emails or contacting us.
  • You can disable cookies through your browser settings, but this may affect your site experience.

5. Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates the latest revision date.

9. Contact Us

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at [[email protected]].

By using our Site and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.